01. Introduction
Welcome to the SIMCOM ADVISORY website, accessible at https://simcomadvisory.com/. This Privacy Policy details our practices concerning the collection, use, maintenance, protection, and disclosure of personal data acquired through our website, general inquiries, and digital communications (collectively referred to as the "Services").
This document outlines our professional commitment to data protection and information security. It is presented in plain English to assist you in understanding your choices. Please note that this policy is for informational purposes, does not constitute legal advice, and does not guarantee strict compliance with every global jurisdiction, though we endeavor to align with key international principles.
02. Information We Collect
We collect personal data to provide professional compliance, risk management, and technological advisory services. This information falls into two main categories: details you explicitly share with us and analytics or system parameters tracked automatically when you interact with our pages.
Specifically, the data processed includes, but is not limited to: name, work email address, phone number, institution or company name, institution type, service of interest, message details, IP address, browser/device information, and website usage statistics.
03. Information Visitors Provide
We process personal data that you voluntarily input and submit to us through web forms, consultation scheduling platforms, or direct communications. This includes:
- Contact details: Your full name, work email address, and direct phone number.
- Professional context: The institution or company you represent, your role, and the type of institution (e.g., financial institution, fintech provider, corporate body).
- Enquiry details: Your service of interest and the detailed contents of your inquiry or message.
04. Information Collected Automatically
When you navigate our website, certain technical identifiers are recorded automatically to optimize layout, verify performance, and maintain security:
- Device metadata: IP address, operating system, device model, browser version, and platform type.
- Activity data: Page views, session duration, referrers, path navigation, and elements clicked.
- Location parameters: General geographic area inferred from the IP address.
05. How We Use Personal Information
Your personal information is strictly used to deliver high-quality professional services, evaluate partnerships, and secure our online systems. Specifically, we process your data to:
- Respond to your requests, general inquiries, and consultation bookings.
- Evaluate potential advisory engagements and ensure correct onboarding.
- Conduct mandatory professional independence, conflict, and compliance checks.
- Provide and manage requested advisory or technology-compliance services.
- Verify, maintain, and enhance the security of our website and digital systems.
- Improve website performance, layout options, and content utility.
- Meet applicable legal, ethical, and regulatory obligations.
06. Legal Grounds for Processing
Under applicable data protection frameworks, SIMCOM ADVISORY relies on several legal bases to process your information:
- Consent: When you voluntarily submit forms, cookies, or opt into communications.
- Contractual obligations: When processing is necessary to take preliminary steps at your request to enter into a consulting agreement or perform active services.
- Legal compliance: To fulfill professional, statutory, and regulatory audit rules or conflict checks.
- Legitimate Interests: To operate our professional practice, protect our web systems from malicious actors, and improve our website structure.
07. Contact and Consultation Enquiries
If you initiate a contact form or request a consultation meeting, we process the metadata and form responses to prepare for, schedule, and document the session. Any subsequent advisory interactions are governed by distinct confidentiality terms and formal engagement agreements rather than this website-level policy.
08. Cookies and Similar Technologies
Our website uses cookies (small text files saved on your browser) and related telemetry tools to function correctly. This includes essential cookies required for site rendering, security tokens, and preferences. You can adjust your browser settings to reject or delete cookies, though certain aspects of the website may function suboptimally as a result.
09. Analytics and Third-Party Services
We utilize generic analytics and optimization software to measure traffic patterns, site speeds, and overall usability. These third-party tools record aggregated digital data, but do not capture highly personal identifiers or sensitive text files. We do not name these specific providers to maintain operational security, but we guarantee that they process data under standard compliance constraints.
10. How Information Is Shared
SIMCOM ADVISORY does not sell, lease, or distribute your personal information to marketing brokers or unrelated third parties.
We only share your information with trusted third-party providers under strict confidentiality agreements. This includes generic service partners such as web hosting networks, database administrators, and secure email infrastructure. Furthermore, information may be disclosed if required by law, subpoena, or local regulator demands in compliance with formal legal structures.
11. International Data Transfers
SIMCOM ADVISORY operates primarily from Sri Lanka. Personal data collected from you may be transferred, stored, and processed in jurisdictions outside your home country. We utilize standard contractual safeguards, data processor regulations, and encryption practices to ensure that transferred data remains protected at a standard equivalent to this policy.
12. Data Retention
We retain personal data only for as long as necessary to fulfill the operational purposes described in this policy, manage our client relations, handle professional audits, prevent fraud, and comply with statutory laws or document retention limits. When data is no longer required, it is safely deleted or securely anonymized.
13. Data Security
We implement appropriate technical, physical, and administrative safeguards designed to protect personal data from accidental loss, unauthorized access, misuse, alteration, or destruction. However, no database, transmission channel, or internet connection is 100% secure. Visitors transmit data via our general forms at their own discretion.
14. Individual Privacy Rights
Depending on your jurisdiction, you may hold specific statutory rights regarding your personal information, including:
- Access: The right to request copies of your personal data processed by us.
- Correction: The right to request that we correct inaccurate or incomplete data.
- Deletion: The right to request erasure of your data under specific parameters.
- Portability: The right to request data transfer to another entity in standard electronic format.
- Objection/Restriction: The right to object to or limit the processing of your data in certain contexts.
To exercise any of these privileges, please reach out to us using the contact details provided in Section 19. We will verify your identity before resolving your request.
15. Marketing Communications
Should you opt in to receive communications, publications, or event details from SIMCOM ADVISORY, you may opt out at any time. Simply click the unsubscribe links included in our emails or email us directly to request removal.
16. Third-Party Links
Our pages may feature links directing you to external websites or resource centers. SIMCOM ADVISORY is not responsible for the privacy practices, layout, or content of those external domains. We recommend review of their separate policies upon navigating to their services.
17. Children’s Privacy
Our consulting, corporate, and technological services are designed strictly for adults and professional organizations. We do not knowingly target, market to, or collect data from children under the age of 18.
18. Changes to This Privacy Policy
We may update this policy periodically to align with professional updates, new technical service modules, or changing privacy regulations. The updated document will be published with a revised "Effective Date" near the top of the page.
19. How to Contact SIMCOM ADVISORY
If you have questions about this policy, want to request access to your data, or need to discuss our data protection practices, please contact our team: